FAQs
Q: What is Marlini Wellness?
A: Marlini Wellness is your online destination for high-quality health, beauty, and wellness products. We offer a curated selection of items designed to support your physical and mental well-being.
Q: Where are you located?
A: We are an online store, so we operate virtually. Our products are shipped from various warehouses depending on the item and your location.
Q: How do I create an account?
A: You can create an account during the checkout process or by clicking on the "Create Account" or "Register" link (if you have one) on our website. Creating an account allows you to save your information for faster checkout, track your orders, and receive exclusive offers.
Q: Do I need an account to place an order?
A: No, you can check out as a guest if you prefer. However, creating an account offers several benefits, as mentioned above.
Q: How do I place an order?
A: Simply browse our products, add the items you want to your cart, and proceed to checkout. Follow the on-screen instructions to enter your shipping and payment information.
Q: I haven't received my order. What should I do?
A: If you haven't received your order within the estimated delivery timeframe, please contact us at marliniwellness@gmail.com with your order number, and we will investigate the issue.
Q: How do I cancel or change my order?
A: Please contact us as soon as possible if you need to cancel or change your order. We will do our best to accommodate your request, but we may not be able to make changes once the order has been processed and shipped.
Q: What if I received the wrong product or a damaged product?
A: If you received the wrong product or a damaged product, please contact us immediately at marliniwellness@gmail.com with your order number and photos of the issue. We will arrange for a replacement or refund.
Q: How do I subscribe to your newsletter?
A: You can usually find a newsletter signup form in the footer of our website or on a designated "Subscribe" page. Enter your email address and click "Subscribe."
Q: How do I unsubscribe from your newsletter?
A: You can unsubscribe by clicking the "Unsubscribe" link at the bottom of any of our newsletter emails.
Q: Is my personal information secure on your website?
A: Yes, we take the security of your personal information very seriously. We use secure encryption technology to protect your data during transmission and store it securely.